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To have one voice

BPOA Uganda brings together various Business Process Outsourcing players to tackle their hardest challenges together.

We create shared opportunities

BPOA Uganda creates value for its members to thrive in the Business Process Outsourcing Market.

Innovation & Infrastructure

BPOA association focuses on the digital backbone that allows for global service delivery

Security & Compliance

Robust business continuity plans for BPOA members to ensure services never drop

Skills Scaling

BPOA is a people-driven industry. An association works to ensure the workforce is ready for local and global demands

Advocacy & Ecosystem Growth

Bringing together stakeholders to make the industry competitive through Policy Advocacy and Global Marketing

Founded in 2016

Making us stronger together!

The Association's Strategy

Mobilise BPO companies into one strong voice

To be the premier global catalyst for outsourcing excellence, transforming Uganda into a world-class BPO hub that empowers talent through innovation and trusted global partnerships.

Our mission is to accelerate the growth of the BPO ecosystem through four strategic pillars of Trust, Empowerment, Advocacy, and Innovation

Drive the adoption of cutting-edge technologies like Cloud Computing and AI to enhance service delivery.

Establish gold-standard Cyber Security and Data Protection frameworks to safeguard global client interests.

Scale a future-ready workforce through specialized training and talent development initiatives.

Lead policy dialogue and global marketing to position our members as the preferred choice for international business solutions.

Why go through us

Searching for the ideal BPO partner?

Connect with the Business Process Outsourcing Association Uganda to access our exclusive network of pre-vetted BPO partners. We provide tailored recommendations to help you scale operations and strengthen your core business processes with confidence.

Let's talk?

Featured Association Members

Lafab Solutions

Company services and focus

Today, Lafab Solutions operates as a premier Workforce Services provider, delivering integrated human capital solutions that enable organizations to attract, deploy, and manage talent efficiently

Connecting employers with qualified candidates, Providing workforce flexibility through temporary and casual staffing, Managing end-to-end recruitment for permanent roles tailored to client specifications, delivering unmatched job posting and distribution service value.

1. Manpower Management, 2. Recruitment & HR Services, 3. Job Posting & Distribution.

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Exquisite Solutions

Company services and focus

Exquisite Solution Limited is a leading Business Process Outsourcing Company offering a wide scope of professional services. Established in 2006 with offices in England and across the region, we offer Human Resources Consulting and Payroll Management Services, Admin Support Services, Executive Search, Corporate and Personal Development Training, HR Compliance Audits, among others.

We place top notch candidates into permanent, contract, and interim positions.

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M-Fort

Company services and focus

M-Forte is associated with the growth of several organizations across different industries that we have worked with. We are particularly proud of our interventions regarding the three critical elements of people, processes, and systems. These interventions have streamlined operations, tamed costs of operation, and minimized the risk.

Our products under the Consulting business arm include; Employee Recruitment, Candidate Assessments, Psychometric Tests, Salary Survey & Benchmarking, Human Resource Audit, HR Managed Services, Exit Interviews, HR Compliance, Labour Law Compliance Support, HR Policy Design and Review, Change Management/, Outplacement services.

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Memberships

Choose your package

Bronze

UGX300,000

/ Billed annually

Build partnerships
Policy formulation
Access to finance
Access to markets

Select Plan

Gold

UGX500,000

/ Billed annually

Build partnerships
Policy formulation
Acess to finance
Acess to markets

Select Plan

Corporate

UGX1,000,000

/ Billed monthly

Build partnerships
Policy formulation
Acess to finance
Acess to markets

Select Plan

Association Leaders

People busy guiding the BPO Association.